‘Digital Eavesdropping’: Unilever Looks to Exploit Vaseline’s Viral TikTok Trend.
Originally found over 150 years ago on a Pennsylvania oilfield, the humble pot of Vaseline might not appear as an obvious target for online content feeds.
Yet the brand’s emergence as a TikTok talking point has thrust it into the lead of an marketing transformation, where major corporations are spending big on content creators and devoting less capital to marketing items in conventional outlets.
From Oil Rigs to Online Hacks
Originally produced in the 1870s by a chemist, Robert Cheeseborough, who saw laborers using on their skin with a derivative of drilling. Today, a spree of user-generated videos have chronicled its broad application in “practical tricks”.
It has been touted as a fix for dirty sneakers or extending perfume longevity, along with a cure for noisy doorways. Its use has even extended to stop the scourge of crisp flavouring sticking to fingers.
Leveraging the Buzz
Noticing its viral resurgence, strategists within the corporation boosted the tips by having their research teams evaluate the claims and sharing the findings with influencers.
Assertions that it diminished the sensation of spicy food on lips were validated. So too were ideas it could lengthen scent duration and revive leather bags. Suggestions it could brighten smiles or extend lashes were refuted.
The ‘Digital Ear’ Approach
Print ads and broadcast spots would once have formed the bulk of its promotional efforts. However, this online trend has helped convince executives to turbocharge spending on content creators.
This tracking of digital spaces to inform business strategy has been labeled “social listening”. Unilever's CEO, recently appointed, has indicated the goal is to spend a full fifty percent of its huge ad budget on social media content.
Shifting to Modern Engagement
Selina Sykes, who is leading the online push, said the company was just evolving with contemporary approaches of engaging audiences. She said interacting online “without spoiling the atmosphere” was paramount.
“How can companies join discussions credibly? This has perpetually been our aim as brands, back to when people were hanging out their laundry and talking about what they used.
“There’s this moving away from a mass communication approach, where we would just transmit messages … Today, it's numerous dialogues, diverse communities. The evolution of platform algorithms means that these groups seem specialized, yet they are vast.
“If you can make sure your brand is shared by consumers, mentioned by individuals, that fosters reliability and pertinence. Influencers are vital for this. We are expanding this endorsement system.”
A Revolutionary Change in Media
The strategy reflects profound shifts occurring in how media is consumed, with younger consumers allocating more attention to social media platforms than legacy broadcast and print media.
This change is evidenced by declines in broadcast and newspaper ads. Across Britain, ad revenues for leading TV channels have fallen by more than £600m in inflation-adjusted terms since 2019.
Influencer Marketing Expansion
It also reflects a merging of functions as large companies almost become production houses themselves, collaborating with numerous influencers to boost their products.
An industry expert from a leading agency said: “Clearly, there is a migration of viewers away from some legacy media and they’re spending a lot more time on digital video and image apps than they are consuming linear broadcasts or printed matter.
“Numerous corporations inform us consumers have more faith in suggestions from the individuals they follow compared to commercial messages. That’s a consistent trend.”
He said brands could also save money by targeting content creators over expensive broadcast campaigns, which also permits simpler message refinement to see what works.
The approach is growing. Advertising spending on the creator economy is rising at quadruple the rate than the media industry overall. Across the United States, it has increased by over 100% since 2021 and is projected to reach tens of billions in 2025.
Traditional Media's Continued Place
Even with this transformation, industry figures said they believed TV advertising still had a prominent role to play, as TV channels continued to possess the influence to frame public debate.
She added: “A top-tier ROI marketing event is still events like the Super Bowl. The issue isn't broadcasters claiming: ‘Our relevance has faded.’ It concerns who commands eyeballs … There is undoubtedly a future for traditional media.”